Organization Feature

AI-Powered Knowledge Base

Build a private library of your Disney travel agency's expertise. Upload documents, guides, and resources—then let your team query them instantly using AI.

Your Agency's Brain, Powered by AI

Stop searching through folders and emails. Get instant answers from your own documents.

Upload Any Document

PDFs, guides, contracts, tip sheets—upload anything. Our AI indexes it all for instant retrieval.

Natural Language Queries

Ask questions in plain English. 'What are the dining plan options?' or 'How do I book dessert parties?'

Instant Answers

Get accurate answers from your own documents in seconds. No more hunting through files.

Source Citations

Every answer includes citations to the original documents so agents can verify and learn more.

AI-Powered Indexing

Our AI understands context and meaning, not just keywords. Find relevant info even with imprecise queries.

Continuous Learning

Add new documents anytime. The knowledge base grows with your agency's expertise.

Ask Anything, Get Instant Answers

Your Disney travel agents can query the knowledge base using natural language. No need to remember file names or folder structures.

  • Onboard new agents faster with instant access to tribal knowledge
  • Ensure consistent answers across your entire team
  • Reduce time spent searching for information
  • Keep institutional knowledge when agents leave
  • Update information once, available everywhere
Example query:
What are the differences between Quick Service and Table Service dining plans?

Based on your Disney Dining Guide document, here are the key differences:

Quick Service: 2 quick-service meals + 2 snacks per day. Use at counter-service locations.

Table Service: 1 table-service + 1 quick-service + 2 snacks per day. Can be used at sit-down restaurants.

Source: Disney_Dining_Plans_2024.pdf

What to Put in Your Knowledge Base

Any document your Disney travel agents reference regularly is a great candidate.

Disney vacation package details and pricing
Dining plan rules and best practices
Resort amenities and room types
Special event booking procedures
Client FAQ responses
Supplier contacts and contracts
Training materials for new agents
Destination-specific tips and guides

Unlock Your Agency's Collective Knowledge

Every Disney travel agency accumulates valuable knowledge over time—booking procedures, insider tips, supplier relationships, and client preferences. Our AI knowledge base makes this information instantly accessible to your entire team.

Faster Agent Onboarding

New Disney vacation planners can get up to speed in days instead of months. They can ask the AI any question and get accurate answers based on your agency's documented expertise.

Consistent Client Experiences

When every agent has access to the same information, clients get consistent, accurate answers no matter who they talk to. This builds trust and reinforces your reputation as one of the best Disney travel agents.

Preserve Institutional Knowledge

When experienced agents leave, their knowledge doesn't have to leave with them. Document best practices and insights in your knowledge base to benefit the entire team.

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